Emergency response Google warnings Redirects & spam

Hacked website? We fix it today

We remove malware, stop redirects, close security holes and help restore both the website and the search impact after the intrusion.

Example of a compromised company website with Google warning, injected spam content and suspicious casino links

A hacked website does not always look hacked

Many intrusions are first discovered when Google warns visitors, suspicious pages start ranking, customers are redirected or the hosting provider reacts. The website can still look almost normal to the owner.

Malicious code can be hidden in files, the database, themes, plugins or scripts that only trigger for certain visitors. That is why the damage often needs both technical cleanup and follow-up work in search engines after the site is back online.

How a hacked website usually shows up

Some signs are obvious. Others only show up in Google, in WordPress admin or in your server logs.

Clear warning signs

  • The homepage is replaced with spam, ads or a strange message
  • Visitors are redirected to other websites without your consent
  • Google shows malware or deceptive site warnings
  • The site becomes unusually slow, unstable or crashes
  • You can no longer log in, or passwords stop working

Signs that often stay hidden

  • Unknown admin users appear in WordPress or the control panel
  • New or modified files show up that you do not recognize
  • Spam is sent from the website or from the server
  • Search engines show titles and pages you never created
  • Antivirus, security scans or the hosting provider detect malware
If you recognize even one of these signs, the intrusion may already affect both visitors and search engines.

What you need to do immediately

Do not only restore a backup and hope for the best. First you need to secure the environment and understand how the intrusion happened.

Freeze the situation

Avoid changing more than necessary. Note when the issue was discovered, what changed and whether visitors or Google have already been affected.

Secure access

Change passwords for WordPress, hosting, database, FTP and email. Review admin users and remove accounts you do not recognize.

Do not trust old backups blindly

A backup may already contain the infection or the backdoor. It still needs to be checked together with files, themes, plugins and the database.

Contact hosting and incident help

The hosting provider may have logs, malware alerts or a suspension in place. The faster the intrusion is isolated, the smaller the damage usually becomes.

How we clean a hacked website

Proven process - most sites back online the same day

Analysis and lockdown

We isolate the site immediately and identify how the intrusion happened, which files were changed and what data may be affected.

Cleanup and restoration

We remove malware, backdoors and compromised files, then restore clean versions where needed.

Security hardening

We update WordPress, plugins and themes, change passwords and close the vulnerability that allowed the attack.

Monitoring and prevention

We enable ongoing protection and monitoring to detect and block new attempts as early as possible.

Modern attacks can look like a normal CAPTCHA

One increasingly common attack is a fake Cloudflare or CAPTCHA verification page that tries to get the visitor or administrator to run commands in Terminal or PowerShell.

  • The page claims you need to “verify you are human” before proceeding
  • You are told to paste a code snippet or run a command locally
  • The goal is often to install malware, steal credentials or open a backdoor
  • This is not a legitimate CAPTCHA flow and should never be followed
Example of fake Cloudflare CAPTCHA scam on a compromised website

Cleaned technically is not the same as fully restored

The website can be safe again before Google, rankings and trust are fully back to normal.

Technical cleanup

Malware, backdoors, malicious redirects and compromised users can often be removed quickly when the scope is known.

Google and indexed spam URLs

Spam pages, manipulated titles, Safe Browsing warnings and hacked snippets can remain visible in search results after the website is technically fixed.

Recovery and trust

Search visibility, user trust and traffic may need follow-up work over time: reindexing, cleanup requests, monitoring and verification that the issue does not return.

That is why we work in two phases: first stop and clean the intrusion, then help restore search results, metadata, spam URLs and trust signals.

We work with our own control systems, not guesswork

When a website is compromised, cleanup alone is not enough. We need visibility, history, risk follow-up and a security model that works in practice over time.

WF Central

Our internal control layer for managed websites

For websites we operate and monitor, we use WF Central — our own internal system for real-time control of status, security signals, AI-supported analysis and operational follow-up. It gives us faster visibility when something changes, degrades or starts behaving suspiciously.

  • 24/7 overview of monitored websites, incidents and status changes
  • AI-supported analysis that helps spot suspicious deviations faster
  • Better follow-up on redirects, unexpected file changes and stability issues
  • Built by us for our own environments rather than relying on generic third-party dashboards

WF Central is an internal Webbfabriken system and is not sold as a separate customer product. The point is that we have our own operational control when we investigate, secure and follow up compromised websites.

WF Central internal control system used by Webbfabriken for real-time monitoring, AI-assisted analysis and security oversight
WF ISMS

Structured follow-up for customers with higher requirements

For customers who need more than technical cleanup, we also offer WF ISMS. It gives you a concrete way to document incidents, risks, controls, actions and follow-up work in a structured platform.

  • Useful when incidents need to be tracked, reviewed and reported properly
  • Supports risk registers, incident handling, controls, audits and action plans
  • Relevant for organizations working with ISO 27001, NIS2, GDPR or supplier security requirements
  • Creates clearer material for customers, management and auditors after an incident
WF ISMS dashboard with overview of compliance, risks and incidents

Protect yourself against future attacks

Once a hacked website has been cleaned, the next step is reducing the risk of it happening again. These are the most important layers we recommend for long-term protection.

WF SecurityCloud™

AI-driven protection that blocks threats 24/7 and stops attacks before they reach your website.

Managed hosting

A stable Swedish hosting environment with monitoring, backups and better control over security and availability.

Web maintenance

Regular updates of WordPress, plugins and PHP reduce the risk of known vulnerabilities being exploited.

Strong passwords and 2FA

Protect admin accounts with strong passwords and two-factor authentication to make intrusions much harder.

Most intrusions happen when WordPress, plugins or login credentials are left outdated or weak. With the right operations model and security layers, the risk drops significantly.

Want to reduce the risk of new intrusions?

Warnings, guides and recovery reading

These posts make the threat picture more concrete and show the type of issues we help customers resolve.

Questions about hacked websites

How much does it cost to fix a hacked website?

Cleanup usually starts from an initial incident assessment and then depends on how deeply the intrusion has spread into files, the database, email, plugins, redirects and spam pages. We always explain the scope before work begins.

How quickly can you start?

We can usually begin the same day, and in urgent cases within the hour. The first goal is to isolate the intrusion, understand the attack path and stop further damage.

How long does it take before Google stops showing warnings or spam?

Technical cleanup can go quickly, but Google warnings, hacked snippets and indexed spam URLs often need follow-up work in Search Console and time for re-crawling and review.

Is restoring a backup enough?

Not always. A backup can already contain the infection or miss the real entry point. Files, users, database content, plugins and access paths still need to be reviewed.

Can you help prevent it from happening again?

Yes. After cleanup we harden the site, review passwords and access, and can add ongoing protection such as WF SecurityCloud™, managed hosting and web maintenance.

Urgent help

Your site can be back online today

We start within the hour, isolate the intrusion and help restore both the website and its search visibility. Call now - we answer immediately.

Fixed price after assessment Swedish support since 2002 Over 2,500 customers

Describe the issue and we will get back quickly

Send what happened, what is affected and how urgent the situation is.

We usually reply within one business day.