No public customer panel
We handle DNS, server and account-level operations to reduce exposure and prevent misconfigurations.
Since 2002
Swedish Infrastructure
Web hosting with a technical team, not self-service.
You focus on your business. We handle operations, security and the technical layer behind your website.
Model
Why this hosting model is different
Built for companies that want accountable specialists instead of generic self-service hosting.
Security-first operations
Zero Trust is applied by default, combined with WF SecurityCloud and continuous monitoring.
Own Swedish infrastructure
Own DNS, own servers, own network and own operations team in Sweden.
Broader technical support
The same team can support hosting, website technology, code and related IT workflows.
Scope
Service scope and optional add-ons
Included
- SSL/TLS included.
- Central nightly backup.
- Restore on request (subject to technical possibilities).
- Staging via separate subdomain and separate account for cleaner separation.
- CDN via BunnyCDN.
- Operations and monitoring by our in-house team in Sweden.
Not included
- Email is not included in hosting packages.
- Public self-service account administration is not provided.
Recommendations
- For WordPress, local backup on your website is recommended as an additional layer.
- For email, we recommend Microsoft 365 (we are a Microsoft partner).
Security & Operations
Built for minimal exposure and stronger protection
Our security strategy is to reduce exposure first, then layer protection and monitoring.
- Zero Trust model by default, with controlled opening only when required.
- WF SecurityCloud WAF is applied by our technicians and is normally not disabled.
- Monitoring and incident handling use our own products and workflows.
- Operations align with ISO 27001 and ITIL principles (not currently certified).
- No external third-party consultants have access to the hosting environment in normal operations.
Performance baseline
Fast baseline delivery is included. Deeper optimization can be ordered as additional service.
Data location
Sweden is default. Other countries can be selected by explicit request.
Customer responsibility options
If a customer wants a more open setup, this can be configured with customer responsibility.
Support & SLA
Clear support model and availability target
Support terms
- Support via email.
- Business days 09:00-17:00.
- Day before holiday 09:00-13:00.
- Normal response target: within 4 business hours (depends on account type).
- Cases received late Friday are normally handled next business day after weekend/holiday.
- Support in Swedish or English.
SLA and exclusions
- SLA target 99.9% availability.
- Maintenance windows and planned downtime are excluded.
- Power outages or internet outages outside our control are excluded.
- Major societal disruptions and external platform faults are excluded.
- Full terms are provided in our terms and conditions.
Read full terms in our terms and conditions.
Migration
Controlled migration to reduce risk
WordPress migration is available as paid service. Smaller and simpler websites can sometimes be migrated at no cost.
Pre-check and plan
We inventory current setup and define migration scope.
Move and verify
We migrate, validate and secure the environment before launch.
Go-live and follow-up
We monitor after launch and handle adjustments in a controlled way.
Stabilize and optimize
After migration, we stabilize operations and recommend next optimization steps.
Packages
Choose the right hosting level
Three package lines for different support and risk profiles.
Basic
149 kr/mo
For smaller company websites that need secure managed operations.
Good fit when you want help with hosting operations without running infrastructure in-house.
- SSL and nightly central backup
- Managed baseline and specialist support
Premium
399 kr/mo
For active business websites with higher performance and support demands.
Good fit when your website drives leads, sales or daily customer communication.
- Dedicated resources and faster support flow
- Advanced protection via WF SecurityCloud Pro
Dedicated
2 995 kr/mo
For critical sites, higher governance and more technical coordination.
Good fit when uptime, security posture and environment control are business critical.
- Staging and technical coordination
- Built for complex requirements and growth
Comparison
How our managed model differs from traditional volume hosting
| Area | Webbfabriken | Traditional volume host |
|---|---|---|
| Customer access model | No public control panel; we handle the technical layer | Public self-service panel and broader exposure |
| Security baseline | Zero Trust-oriented model + WF SecurityCloud | Generalized baseline designed for volume |
| Operations ownership | Specialist team with direct accountability | Customer handles more of operations |
| Support context | Direct contact with technical specialists | Queue-based generic support |
Customer Cases
Examples from our customers
Rönneberga
Webbfabriken has for many years been responsible for Rönneberga's web operations, security and hosting. The entire solution is integrated with WF SecurityCloud,...
Read case
PeopleProvide
The website resides on our secure premium web hosting with protection via WF SecurityCloud, providing maximum performance, availability and protection against...
Read case
Hemgaranti
Webbfabriken took over operations and carried out a complete system update. We fixed bugs, optimized performance and ensured the website functions quickly and...
Read case
FAQ
Questions before you decide
Do you offer self-service panel access?
No. We run the technical layer for you. This minimizes exposure and reduces risk from accidental misconfiguration.
What is included in backup?
Central nightly backup is included. Restore is done on request and subject to technical possibilities.
Do you include email hosting?
No. We recommend Microsoft 365 for email, and we can help with setup as Microsoft partner.
How does support work?
Email support weekdays 09:00-17:00, and day before holiday 09:00-13:00. Normal response target is within 4 business hours depending on account type.
Do you help with migration?
Yes. Paid WordPress migration is available. Small and simple websites can sometimes be migrated at no cost.
Where is data stored?
Sweden by default in our own infrastructure. Other countries can be selected on explicit request.
Do you have traffic limits?
Traffic uses fair use. There is no fixed GB transfer cap, but package terms include monthly visit and storage levels.
Can we get deeper optimization?
Yes. Baseline is already optimized, and we also offer technical WordPress optimization and additional services.
Next Step
Ready for hosting with accountable specialists?
Tell us about your website and we recommend a package level, security model and migration plan.