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Remote web support

This service is for our customers who need help with a website or security issues. If you are not a customer you will need to send us company- and billing information. After a successful credit check we can start the remote session.
We will use a program from Teamviewer.se which allow us to see and control your computer.

What you need to do:

teamviewer remote supportTo start the session you need to download an application from Teamviewer.se that will allow us access to your screen, keyboard and mouse. Then you can easily show us on your screen what the problem is and we can solve it or explain to you how to solve the problem.

FOR WINDOWS:
Click here to start downloading the application

FOR MAC:
Click here to start downloading the application

Prices

The price for a remote session is $46/400 SEK per hour.

  • Working hour, 9 am to 5 pm: $46/400 SEK
  • 5 pm to 8 pm: $104/900 SEK
  • 9 pm to 23 pm: $231/2000 SEK

All prices are excl. VAT in Sweden 25% and per HOUR.
For companies outside EU (Norway/Schweiz/Åland) or for companies with charity tax exclusive we charge excl. VAT. All other are charged the full amount plus VAT 25%.

We will always charge a minimum fee of $46/400 SEK even if we find out we cannot help you by using the remote session services.

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Your Name (required)

Your Email (required)

Your Message

Your customer number

You will find this number in an invoice from us.

Please validate that you are a real human and not here to spam us!


This remote support service is only for our customers

We only process requests with a valid customer number. All other requests will be discarded